Our Care

At Facilities First everything we do comes back to care. Care is written on our wall and it’s in our DNA. It’s at the very centre of our values and flows through our organisation and into every place we clean, maintain and manage.

We treat your facility as if it were our own… Your places, our care.


Making A Differnece In Facilities First

Making a Difference

“We’re so proud to be involved with organisations that are striving so hard to make a difference, it’s something we will continue to grow.” Ben Bayot – CEO

Together we make the difference. And every day we strive to make a difference to the communities we work in.

Facilities First is a community unto itself, with a team of 2500 people and the work we do every day touches the lives of so many more. We feel it’s our responsibility to support organisations that are making a difference in our community… whether it be kids’ cancer research, Indigenous affairs, equality for women in the workforce or supporting our local sports teams.

Purpose Of Facilities First


“I’m trusted to do my role and that makes me feel good about coming to work each day; I have a strong sense of purpose.”  Jodie Rumble – Contract Manager

A sense of purpose gives meaning to our day. Purpose brings us joy and helps us keep perspective when things get hard.

At Facilities First, we encourage individual ownership but work as a team.

We value the expertise, individuality and contribution of all colleagues, working in support of each other and readily sharing good practice in pursuit of shared goals.

Diversity In Facilities First


“I love the culture that we have. I love the people who surround us and the professionalism that the company strives to achieve. We’re all trying to make a difference in the industry.”  Tome Stefanovski – FMS Cleaning

At Facilities First, we live and breathe diversity. We love to celebrate the rich and varied cultural backgrounds represented in our team. We’re fiercely proud of our female workforce that extends through to our senior management team.

Our work with Indigenous partners started as a dream to nurture and grow Indigenous leaders in our industry and continues as the 100% owned Indigenous facilities service company, Yaanma.

Relationships Of Facilities First


“My team’s support and recognition motivate me to work harder. It’s very encouraging… we’ve become a family.”  Jitendra Nemkul – Cleaner

Good relationships are the key to growth. At Facilities First every relationship is underpinned by the foundations of care and communication.

We all have many relationships that run through our daily lives… with our colleagues, our clients, our loved ones and families – and to us it’s important to foster and care for each one.

Strength Of Facilties First


“Facilities First has a great culture. I love that there is a mutual discussion and we are encouraged to come up with solutions together.”  Rish Mehta – Regional Operations Manager

Strength in all we do. We approach every day with a positive attitude and a willingness to grow, learn and challenge ourselves and each other.

It’s about strength from within. We empower our people to be strong in their roles, strong within their teams, strong in everything they do.

Are you looking for a tailored cleaning or maintenance solution?

Contact the team at Facilities First for a seamless integrated service delivered with care and guaranteed quality.

Care is at the heart of everything we do

Response to COVID-19

We are responding daily to COVID-19 while we continue to deliver the same exceptional level of service.

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Whole of Government

A successful re-tender for the Whole of Government Asset Maintenance Contract, doubling our footprint across NSW.

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Rebuilding Casula Public School

Casula Public School faced an enormous rebuild after they were hit by massive storms in late 2018... fortunately they could call on their trusted partner Facilities First Australia to manage the rebuild.

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Contact Facilities First