Operations Support Manager

We have an opportunity for an experienced and detail-oriented Operations Support Manager to join our fast-paced Maintenance Team based out of our Macquarie Park Head Office.

This role will oversee the operations support for our whole of government contract based in Northern Sydney region which focuses on maintenance and project works across all public schools in the region.

Your tasks will include:

  • Management of the operations support team in the deliver all administration functions
  • The planning and delivery of preventative, statutory and routine maintenance schedules
  • Conducting job start up meetings with contractors
  • Quarterly tool box meetings with contractors
  • Management of stakeholders to ensure timely follow up, review and action for all open jobs
  • Preparation of reports in line with compliance and audit requirements
  • Ensuring required documentation is uploaded into internal systems
  • Managing purchase orders and reconciliation of accounts
  • Operational support to the Contract Manager as required

We are looking for someone who has

  • Experience in Contract Management (highly beneficial)
  • Experience in Project Coordination (highly desirable)
  • Experience in managing and mentoring a team (highly desirable)
  • Experience working with KPI’s
  • Strong customer service experience
  • Strong verbal communication and written skills
  • Well-developed problem solving and negotiation skills
  • Ability to meet deadlines and prioritise tasks
  • High attention to detail and organisational skills
  • Facilities First Australia is an Equal Opportunity Employer and Aboriginal and Torres Strait Islander candidates are encouraged to apply.

Who We Are

At Facilities First Australia, care is at the heart of everything we do. Australian owned and operated, we have been trusted for over 20 years to deliver integrated cleaning and maintenance solutions. We make it a priority to understand the needs of each facility as well as all those who interact with it. Our approach to service delivery is based on understanding the client’s individual needs, providing tailored services to meet those needs and developing strong client relationships around quality and value.

Closing Date: 15 January 2020. Please note only shortlisted applicants will be contacted.

Care is at the heart of everything we do

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